UHL 3152 INTERPERSONAL EFFECTIVENESS

LECTURER: NOR ASHIKIN BT ABDUL AZIZ

E-MAIL: ashikin@ump.edu.my

CONTACT: 09-549 3031 or 012-9212486

COURSE SYNOPSIS

This course is appropriate for students who want to improve their ability to interact with others in their personal and professional lives. The course begins with a focus on preliminary topics such as basics of interpersonal communication and relationships and models of interpersonal effectiveness. The second part of the course includes intrapersonal topics on self-awareness, self-disclosure and trust, and self-management. The final part of the course covers interpersonal topics such as perception, diversity, active listening, feedback, communication apprehension and communication styles. The teaching and learning approach used in this course includes interactive lectures, small group activities, video analysis, and role playing.

COURSE OUTCOMES

At the end of this course, students should be able to:

CO1 - Acquire understanding on the fundamental principles of intrapersonal and interpersonal skills.

CO2 - Write a self-reflection plan to assess own skills, values and traits.

CO3 - Present key points on interpersonal principles covered on week 8-13.

CO4 - Role play a situation incorporating aspects of intrapersonal and interpersonal themes learnt.